Ssesia help center
Answers for setting up and running your business on Ssesia. For anything not covered, email Support@ssesia.com.
Getting started
- Create an account at ssesia.com/signup. New accounts start with a 7 day trial.
- Finish onboarding with your business name and booking link.
- Add services in Dashboard, Services, then set hours in Settings.
Taking payments
- Connect Stripe in Settings, Payments. Booking payments go to your own Stripe account; payments are only accepted once Stripe fully enables your account.
- Choose a deposit percentage or full payment at booking.
- Tax is zero unless you set a rate.
Your booking page and QR code
- Your public page lives at ssesia.com/s/your-link.
- In Dashboard, Site you can copy the link or download a QR code image that opens it.
Invoices
- Open any invoice in Dashboard, Payments and download it as a PDF.
Reminders and texts
- Confirmations and reminders around 24 hours and 2 hours before appointments are sent automatically.
- Clients can reply STOP to stop texts and START to resume.
Billing for your Ssesia plan
- Plans and prices are listed on the pricing page.
- Manage or cancel your subscription from Dashboard, Billing, which opens the Stripe billing portal.
- Refunds follow the refund policy.
Contact
Email Support@ssesia.com. Include your business name and booking link.